Privacy policy

This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Title

Last updated: September 2024

1. Contact

2. Collecting and Using Personal Information

3. Cookies and Tracking Technologies

4. Behavioural Advertising

5. User Rights

6. Sharing Personal Information

7. Retention of Personal Information

8. Changes

9. Complaints

1. contact

After reviewing this policy, if you have additional questions, need more information about our privacy practices, or would like to make a complaint, please contact us by email at support@ivendit.world or by mail at the following address:

SANEST GmbH
Burgfelderstrasse 224
4055 Basel
Switzerland

2. collecting and using personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information."


2.1 Device Information

  • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.


2.2 Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.


2.3 Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

3. cookies and tracking technologies

We use various cookies and similar technologies to optimize your experience on our Site and provide our services. You can find the specific cookies used on our site in Shopify's cookie policy here.

4. behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:



- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.



- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).



- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.


For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted advertising by:


FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info.

5. user rights

Under applicable data protection laws, particularly the General Data Protection Regulation (GDPR), you as a user have certain rights regarding your personal information:

  • Right to Access
  • Right to Erasure
  • Right to Rectification
  • Right to Object
  • Right to Data Portability


If you wish to exercise any of these rights, please contact us at support@ivendit.world. The jurisdiction is Basel, Switzerland.

6. sharing personal information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in the Shopify Privacy Policy.

7. retention of personal information

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your Rights” section above.

8. changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of such changes via email.

9. complaints

If you would like to make a complaint, please contact us by email at support@ivendit.world. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.